Late Model Restoration

LMR is my Mustang parts go to place, been ordering parts from them for around 6years. During that time I’ve never had an issue with the parts ordered. I’ve interacted with their support team several times with questions and parts that I wanted more information on and the support team as well as customer service was very polite, knowledgeable and professional. Over the years ordering I didn’t take photos of parts received until recently cause there lots of competition out there some with prices out this world…but LMR has always had great prices and service. I will be posting a few photos of some recent parts ordered will try and stay on top of that as well as to continue to update my review. LMR really lives up to there name being the Mustang Enthusiast. Oh almost forgot to mention about my wishlist always enjoy browsing their website. I would highly recommend this company for your automotive needs especially Mustangs…shipping is always great, fast and well packaged.

Purchased a couple items here in the past because the prices where comparatively cheaper than other sites. During my last purchase on LMR I spent over 5K in upgrades. And after taking my newly purchased Brembo complete break upgrade to my installer, he found that the rear rotors were missing from the kit. When I called LMR to inform them of the issue, the rep made it out to be my problem for not discovering the missing parts earlier. However, eventually after a couple days, the rep decided to send me my missing rear rotors. Then a couple days after that issue was resolved and my new Brembos break kit was installed, my mechanic found that the rims and tire set I also purchased from LMR would not fit over the Brembo brakes as stated on their web site; even after confirming with the sale rep over the phone prior to making my purchase. After informing him of that issue, at the time he refused the except the wheels and tires back due to their return clause on the tires and rim kits. Now I have a 2K set of wheels and tires just sitting in my garage collecting dust... (Updated post 12-22-18) Since my previous post, a rep at LMR (Jason) unaware of my wheel fitment issue regarding the Brembo brake upgrade kit, reexamined my problem and found that this wasn't an isolated issue. Apparently, the false fitment claim was a result of a manufacture mistake. And since then, they have updated their site description to specify the correct fitment. Unfortunately the issue wasn't discovered until my purchase. This being the case, he personally built a set of rims and tires that WOULD fit the Brembo brake kit installed on my vehicle. He then expedited delivery for the new set and excepted return of the previously purchased set at no additional cost. That said, I'm a VERY happy man. And until now I never believed in Christmas miracles. The new set looks great on my car and fits perfect. Thanks Jason!

With the amount of positive reviews, I'm very surprised and taken aback by my very poor experience with Late Model Restoration. LMR refuses to work with any wheel vendors, dealers from Canada. First time I've heard of a wheel company turning away business. They simply want you to order from their website. They're also not in favour of you providing your own labels for shipping. The cost ends up being significantly higher, and very poor value. I let the LMR rep know that they are throwing a lot of prospective clients, and business down the tubes with this policy. He advised that he's aware, and had a very rude attitude during the entire phone call. Really seemed like he didn't even care. Our customer was very displeased and we ended up recommending another option for his wheels.

Truly amazing service! I am restoring a foxbody mustang and discovered a part was missing entirely from the car. After ordering the part from LMR, I realized that I’m missing the associated hardware. I couldn’t find the hardware anywhere on the site, so I called LMR to inquire about what I needed. I was fortunate enough to get Neal on the phone. I can honestly say I’ve never received such amazing service! Neal explained that the hardware I needed wasn’t retailed, however he was familiar with what I needed. He explained that he could find the hardware and include it for me if I gave him my order #. I was astounded that he would go out of his way like this to help me out! True to his word, he included the hardware. After this experience, I will always use LMR! It’s a breath of fresh air to deal with a company that allows their employees to carry out such tasks. Neal did an excellent job, and as a client, it’s good to feel like the company you entrust with your restoration cares! Well done LMR! Truly amazing service! Thanks again Neal! Cheers!